PCO / Guides / Who can approve payments if the principal is unavailable?
Payment authority · Bank mandates · Principal unavailable

Who can approve payments if the principal is unavailable?

A practice can have money in the bank and still be unable to make the payments that keep it operating. The practical question is not only who knows the banking password, but who is authorised, within what limits, through which bank or provider process, and with what backup control.

Start with categories, not a blank cheque

Payroll, routine suppliers, refunds, trust or client money, emergency purchases and large commitments should not automatically be treated the same way. A workable plan separates categories and defines limits and escalation.

Access is not authority

Having a banking token, login or mobile device does not itself create permission to approve a payment. The bank’s mandate, authentication rules and account settings still control what it will allow.

Build a fallback that can actually operate

PCO tests the intended approver, backup approver, maker-checker or dual-control requirements, payment ceilings, evidence, escalation and what happens when the usual approval chain is unavailable.

Professional practices have extra dependencies

Legal trust money, medical refunds, pharmacy controls, client funds, insurer or funder processes and other profession-specific payments may have additional rules. Those rules remain with the relevant regulator, bank, provider or professional adviser.

Practical questions

Two questions people often ask.

01
Can a practice manager simply approve payments?
Only if the relevant authority, mandate, limits and provider controls actually allow it. A job title alone does not create banking authority.
02
Does PCO change the bank mandate?
No. PCO identifies the required operating arrangement; the bank remains responsible for its own mandate and authentication process.
Important: PCO does not provide legal, tax, accounting, insurance, clinical or regulated financial advice. Where specialist advice, formalisation or provider approval is required, that remains with the appropriate professional or institution.
Profession pathways

See how the questions change by profession.